Short answer
These answers cover common questions about working with Dentoryxa and about the rules that affect dental websites in Canada. Each answer links to a longer guide or service page where there is more to say.
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If your question is not answered here, send it through the contact page. We reply within two business days.
All questions
Do you only work with dental practices?
Yes. Dentoryxa plans and builds websites for dental practices only, including general and family practices, orthodontic and pediatric specialist practices, clinics that focus on implants or cosmetic treatment, and multi-location groups.
Where in Canada do you work?
Anywhere in Canada. We work remotely, and we check the advertising rules of the province where each practice operates before writing content.
How long does a dental website take?
About six to ten weeks for a single-location site with ten to fifteen pages. Multi-location and bilingual sites take longer. The process page breaks down each stage.
How much does a dental website cost?
Published 2026 ranges in Canada run from under CA$2,000 for a template site to CA$18,000 or more for multi-location builds. Our cost guide gives the details and sources, and the pricing page explains how we quote.
Who owns the website?
You do. The domain is registered in your name, and you receive the content, design files and code. You can move the site to another provider at any time.
Can I update the site myself?
Yes, if we build it on a content management system. We show your team how to change hours, notices, team members and text. If you prefer, you can send changes to us instead.
Can my website show patient reviews?
In Ontario, the RCDSO prohibits testimonials in dental advertising, and a practice website counts as advertising. That rules out review feeds and patient quotes on the site. Other provinces have their own rules. See our guide to testimonials and patient images.
Can my website show before-and-after photos?
Check with your regulator first. Ontario’s guidance prohibits statements that suggest or create an expectation of favourable results, and patient images need specific written consent. Our guide on testimonials and patient images explains the questions to ask.
Can a general dentist be described as a cosmetic dentist?
In Ontario, no. The RCDSO gives “cosmetic dentist” and “implant specialist” as examples of terms that are not permitted because they suggest a specialty that is not recognized. Describe the services instead. See our guide to specialist titles.
What information should an appointment form collect?
Only what the front desk needs to call back: name, contact details, new or existing patient, preferred location and times. Leave out health details, health card numbers and dates of birth. See appointment request forms.
Does the AODA apply to my practice website?
Ontario’s website requirement applies to businesses and non-profits with 50 or more employees, which must meet WCAG 2.0 Level AA. We build every site to WCAG 2.2 Level AA regardless of size. See our AODA guide.
Does my Quebec clinic need a French website?
Generally yes. Websites of enterprises operating in Quebec must generally be available in French, and other languages are allowed if a French version of comparable quality exists. See our Quebec guide.
Can we send newsletters to patients?
Yes, with consent under Canada’s Anti-Spam Legislation, and with identification and an unsubscribe mechanism in every message. Our CASL guide explains express and implied consent.
Do you guarantee rankings on Google?
No. Nobody controls Google’s results. We build strong technical and content foundations and explain what else affects visibility, such as your Google Business Profile.
Do you run ads or social media?
No. We design and build websites and set up search foundations. We do not run paid advertising or manage social media accounts.
What happens after launch?
You receive a handover session and a written guide. If you want ongoing help with updates, hosting or content, we quote that separately.
